My client is looking for a Customer Service Representative to join a small and friendly team on a temp basis for a minimum period of one month. You will be based in Letchworth, with excellent facilities and just a short walk from both the train station and town centre. You will be part of a small Customer Service Desk team providing telephone support, allocating work to engineers, recording data, updating and monitoring systems, updating and maintaining regular reporting using Microsoft Excel and assisting with basic internal IT issues.
This role is ideal for a customer focused individual who has a passion for customer service. The ideal candidate will have experience within a customer service, administrative, retail or call centre environment. IT literacy is essential (Windows, Microsoft Office and Google Suite).
You would be required to work on a shift pattern, covering 7 days per week, including weekends and Bank Holidays between the hours of 5am and 8pm. The current rotating shift pattern is 4 days on and 2 days off, consisting of 2 days working from 5am - 2pm, 2 days working from 11am - 8pm and 2 days off, this continues throughout the year and is subject to change depending on business requirements.
If you are interested in this role and fit the profile above, apply now as this is for an immediate start.
Kirk - 07483919648