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Customer Service

  • Location:

    Leicester

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum

  • Contact:

    Chloe

  • Contact email:

    coventry.web@brookstreet.co.uk

  • Job ref:

    COV/17933_1636363529

  • Published:

    over 2 years ago

  • Expiry date:

    20/12/2021

  • Startdate:

    24/11/21

Job Description

Amazing opportunity to join a fun, energetic and growing company as a customer support advisor! You will be first point of contact for customers, ensuring a 5* service. This is an entry level role and would suit someone who has a minimum of 1 years experience.


Monday to Friday 9am - 5pm (Office based)
Full time, permanent
£18,000 - £20,000 DOE

Main duties but not limited to;
o First point of call for all inbound calls.
o Maintain accurate records on CRM.
o Undertake proposition demonstrations via the telephone and remote on-line tools.
o Respond to basic service queries.
o Research and keep updated on industry developments.
o Liaise with colleagues to maintain product knowledge.

Person specification;
o Competent on Microsoft office suite (Excel, Word etc.)
o Excellent telephone manner
o Strong communication skills both written and oral
o Customer service experience is essential
o Team player

If interested in this role please click APPLY NOW. If successful you will be contacted by a member of the team.

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