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Customer Service Administrator

  • Location:

    Openshaw, Greater Manchester

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £18000 per annum

  • Contact:

    Stella

  • Contact email:

    stella.walker@brookstreet.co.uk

  • Job ref:

    MAN/860790_1600420126

  • Published:

    about 1 month ago

  • Expiry date:

    5/10/2020

  • Startdate:

    12/10/20

Job Description

This is an excellent opportunity for a Customer Service Administrator to work in a small friendly office environment, based in North Manchester on excellent transport links

You should have previous experience in dealing with customers, great computer skills and good administration skills.

Responsibilities will include:
Taking enquiries from customers looking to hire equipment
Liaising with Customers over the telephone & e.mail
Liaising with the workshop staff
Advising Customers regarding the appropriate hire equipment and consumables
Calculating payment and processing via credit card / bank transfer / cash
Reception including answering the telephone, connecting calls or taking messages
Providing administrative support to the accounts department
General office duties as required


The position will suit someone with an outgoing personality, happy to work in an industrial environment. The ability to work using their own initiative and also provides an opportunity to progress further and expand their skills and knowledge. Full training will be provided.
Minimum qualification required: C in both Maths and English GCSE. IT knowledge and in particular, Microsoft Excel, would be preferable.

Hours: 8.00am to 4.30pm with half an hour for lunch
Holidays: 22 days per year plus bank holidays


please send your cv

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