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Customer Service Administrator

  • Location:

    Northampton

  • Sector:

    Admin & Secretarial

  • Job type:

    Contract

  • Salary:

    Up to £9.78 per hour

  • Contact:

    Hannah

  • Contact email:

    northampton.web@brookstreet.co.uk

  • Job ref:

    HM8951_1623162380

  • Published:

    almost 3 years ago

  • Duration:

    12 months

  • Expiry date:

    20/07/2021

  • Startdate:

    ASAP

Job Description

Customer Service Administrators required in Northampton city centre.

We are currently recruiting some fantastic long-term Temporary opportunities with one of our public sector clients in Northampton city centre.


Key duties include:

Answering calls from customers and helping with applications
Operating office and court equipment
Resulting, checking accuracy and completeness against guidelines or a proforma, e.g. issuing jury payments
Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
Creating and/or maintaining databases , lists, manuals
Completing documents including standard letters, forms, applications, orders, records, registers, statistics etc

Candidate requirements:

Have experience within administration role
Have a strong communications skills
Have good IT skills
Be able to remain calm under pressure
Be able to work with very confidential and sensitive information
Be able to provide 3 years of referencing
There may also be some helpdesk work involved.


Standard hours are 37 hours per week Monday - Friday
Pay rate of £9.78 p/h You will also accrue holiday as you work.

This is also a 12-month temporary position.

If you feel that this role is one that would interest you and you have the right attributes, then please email us a copy of your CV to review and apply online.


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