We are working with a nationally recognised energy supplier who are looking to strengthen their customer service administration function.
This is a temporary role, expected to last between 4-6 months but may be extended depending on business need nearer the time
The role is to support with data/admin cleansing but will also include speaking with customers over the phone.
Basic duties will include:
Making outbound calls
Receiving incoming calls
Data Cleansing & Validation
Experience in cash collection is desirable but not essential
Passionate about delivering great customer service
Attention to detail
The office is in Solihull and candidates will be required on-site for the first two weeks for training. After that there will be an option to work from home. If a move back to the office is mandated, this will be a hybrid working model and will most likely be 2 days in the office and the other 3 from home
Hours of work will be Monday to Friday either 8-4 or 9-5 (half an hour early finish on a Friday meaning this is a 37 hour week)
If you are interested, please apply asap. Shortlisting will begin next week and interviews will be booked immediately