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Customer Service Administrator

  • Location:

    Solihull, West Midlands

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £10.22 per hour

  • Contact:

    Sarah

  • Contact email:

    sarah.martin@brookstreet.co.uk

  • Job ref:

    HE5262_1632501226

  • Published:

    2 months ago

  • Expiry date:

    5/11/2021

  • Startdate:

    04/10/21 17:22:00

Job Description

We are working with a nationally recognised energy supplier who are looking to strengthen their customer service administration function.

This is a temporary role, expected to last between 4-6 months but may be extended depending on business need nearer the time

The role is to support with data/admin cleansing but will also include speaking with customers over the phone.

Basic duties will include:

Making outbound calls
Receiving incoming calls
Data entry
Data Cleansing & Validation
Experience in cash collection is desirable but not essential
Passionate about delivering great customer service
Attention to detail

The office is in Solihull and candidates will be required on-site for the first two weeks for training. After that there will be an option to work from home. If a move back to the office is mandated, this will be a hybrid working model and will most likely be 2 days in the office and the other 3 from home

Hours of work will be Monday to Friday either 8-4 or 9-5 (half an hour early finish on a Friday meaning this is a 37 hour week)

If you are interested, please apply asap. Shortlisting will begin next week and interviews will be booked immediately

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