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Customer Service Administrator

  • Location:

    Worcestershire, England

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £11.11 per hour

  • Contact:

    Brook Street Birmingham Office

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Description

*** Temporary 9 month Role - Customer Service Administrator ***

Are you customer focused with a high level of attention to detail? Are you committed and highly self motivated with the flexibility to demonstrate a flexible approach to changing business needs? Do you thrive of working within a fast-paced environment? Do you have excellent communication skills?

If yes ... then I have the perfect role for you!

I am currently recruiting for a Customer Service Administrator within the Finance Department for a well known established company based in Worcester.

Hours: Monday - Friday 8am-5pm (1 hour lunch)

Location: Worcester (1 day a week in the office, 4 days working from home)

Pay: £11.11

The Role

  1. Provide administrative support.
  2. Handle all relevant internal and external customer interactions including invoicing for works completed, managing customer accounts and dealing with customer enquiries.
  3. Maximise opportunities to reduce unpaid revenue and collection of debt.
  4. Increase productivity and profitability by identifying and implementing continuous improvement initiatives.
  5. Actively contribute to a positive and supportive team culture.

Person Specification

  • IT Literate
  • Previous working history within a Financial Administrator Role
  • Knowledge of SAP and CRM (preferred)
  • Customer Service Focused
  • Ability to work within a fast paced environment
  • Demonstrate a continuous improvement mind-set
  • Ability to resolve customer queries and issues
  • Ability to work towards deadlines

If this is the role for you then please apply today or call Grace on 01214808209 to find out more.


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