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Customer Service Administrator

  • Location:

    Guildford

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £11 per hour + Parking on site / Flexible working hours

  • Contact:

    Toni

  • Contact email:

    toni.krause@brookstreet.co.uk

  • Job ref:

    HD3826_1558454733

  • Published:

    almost 5 years ago

  • Duration:

    Ongoing

  • Expiry date:

    20/06/2019

  • Startdate:

    ASAP

Job Description

Immediate start available for an efficient, proactive and experienced administrator. This role is a temporary position but can be temp - perm for the right person. The hours are flexible and can be between 3 - 5 days a week. My client is happy to work with part time or full time hours.

The job will involve the following

To support both the repair, calibration & sales functions both internally and externally.
Booking in of customers tools for calibration / repair.
To be able to communicate effectively to distributors, customers, engineers & end users at all levels.
Promote the products and services that the company offer professionally and efficiently.
Monitor and be aware of market influences and competition to ensure company products/services are competitive and effective.
Hold the highest standards in customer service.
Be proactive in communication between departments and the customer in relation to order status.
Processing and administration of returns/credits.
Offer support with order processing, quotations and general sales office duties when required.

Desired experience:
Office packages.
MRP/ERP systems.
Order processing.
Quotation management.
Customer service/sales exposure.
Technical/engineering aptitude desirable .

Parking available on site.

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