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Customer Service Administrator

  • Location:

    Stourbridge, West Midlands

  • Sector:

    Admin & Secretarial, Contact Centre, Customer Service

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum + Additional Company Benefits

  • Contact:

    Kieran

  • Contact email:

    worcester.web@brookstreet.co.uk

  • Job ref:

    WRS/9280_1565100421

  • Published:

    3 months ago

  • Expiry date:

    27/08/2019

  • Startdate:

    ASAP

Job Description

Job title: Customer Service Administrator
Hours: 37.5 per week Monday- Friday
Location: Stourbridge

My client is a highly successful and well-respected charted surveyors that offer professional services across the UK. They are currently recruiting for a professional Customer Service Administrator to join their team. The company has a fantastic reputation for the development of their staff and creating a progressive and dynamic work environment.

Customer Service Administrator responsibilities:

" Responsible for all client administration
" Contacting clients with news and information related to their cases
" Updating the systems to ensure the correct and relevant information is logged and stored
" Trouble shooting and answering questions and queries over the phone and email
" Ensure all clients receive exceptional service

Customer Service Administrator desired skills and experience:

" Must have strong customer service skills obtained within an office environment
" Can manage a busy workload and retain complex information and data entry
" Proficient in all Microsoft Packages
" Exceptional telephone manner and strong communicator
" customer account management experience preferred but not essential

The Customer Service Administrator position offers a competitive basic salary circa £20K pending experience and additional company benefits. Progression is available in time for candidates with the right attitude that can make the role their own and hit the ground running.
For more information on the Administration / Receptionist position please contact Kieran on 01905 731591 or

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