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Customer Service Administrator

Job Description

Do you have customer service administration experience? Are you looking to work for a leading manufacturing and design company?

If so, this could be the perfect role for you. Working at the client`s main UK office in the Wirral area, you will be reporting to the logistics manager and main duties will include both customer service and administrative support to the sales and logistics department.

Benefits for this role include:

A competitive basic salary of £18,000-£19,000 per annum.

Working hours of 08:30-17:30 Mon-Fri.

Free, on site car parking facilities and local public transport links.

Competitive holiday allowance.

Day to day duties in this role will include:

Dealing with all customer enquiries - both via the phone and by e-mail.

Responding in agreed and expected timescales to customer enquiries.

Resolving customer queries and, if required to do so, escalating queries further to the correct departments.

Producing stock reports on a weekly and fortnightly basis for key customers.

Sending and dealing with customer invoices.

Administrative duties including - filing sales orders, inputting customer claims, managing of stock samples and the handling of stationary orders.

In order to apply for this role, you MUST have the following skills and experience:

Experience in customer service or administration - ideally a role that has mixed both positions with job titles such as: Sales Order Processor, Sales Administrator, Customer Service Administrator.

Handling of customer orders and enquiries.

It would also be desired for the right candidate to have had an exposure of speaking Spanish as the clients head office is based in Spain however this isn't an essential.

If you fit the above criteria, please apply direct and to speed up your application, complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx

If you require any further information, please call Daniel on 0151 242 6090 or alternatively via e-mail on

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