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Customer Service Administrator

  • Location:

    Swansea, Wales

  • Sector:

    Contact Centre, Customer Service, Public Sector

  • Job type:


  • Salary:

    £8.36 - £10.84 per hour

  • Contact:

    Brook Street

  • Contact email:

  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


Job Description

We have a position for a Customer Service Administrator in the Swansea City Centre area on a full-time, temporary basis. This role will involve the successful candidate providing general support in a busy contact centre environment.
The hours of work will vary between 07:30 and 18:00 Monday to Friday.
Brook Street is the chosen recruitment partner to Public Sector employers throughout the UK.

To be considered for this role, applicants must have:
- Administrative experience and be confident users of MS Word & Excel
- Excellent standards of written & spoken English
- Good communication skills, both written and via the telephone
- A flexible approach to workload as duties may vary

Duties of this role include
- Handling customer service queries
- Offering advice within guidelines
- General administrative duties
The successful candidate will be working for in a busy office environment and will require a high level of clearance checks. This will include Criminal Record checks (DBS Checks), Reference Checks (3 years), Address checks (3 years) and may involve us obtaining Character references to cover periods of unemployment.

Once the successful candidate has been offered the role, these checks will commence. These normally take anything from 7 days to 28 days, depending on how quickly we can obtain this information for clearance.

Benefits of this role include:
- Weekly pay
- Initially a 3 month secure assignment which is likely to be extended
- Pay rate of £10.84 after 12 weeks, and up to 34 days holiday per year
- Upbeat & friendly working environment

For further details please call the Public Sector team at Brook Street in Cardiff or you can apply for this position via the Apply Now link.

Please be advised that we meet all suitable candidates and you will need to register with us through our website. If you are successful, you will be invited in to our office to register fully to commence the compliance checks.


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