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Customer Service Administrator

  • Location:

    Cardiff, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    £18000 - £19000 per annum

  • Contact:

    Brook Street

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


Job Description

Would you like to work for a company that`s been trading for over 35 years and has a great location in Cardiff, just outside the city centre. Great for commuters, with the benefit of earning bonus for good attendance and Christmas bonus if the company performs well!

We`re working with a company who are leaders in their field. They specialise in technology that improves people`s lives. Their products are interesting and specialist.

We`re looking for somebody who has excellent Administration and Customer Service skills who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills too, including Word & Excel. As part of this role, the successful candidate will be responsible for delivering excellent customer service via the telephone to both internal and external customers and providing full administration support to the team.

The role involves processing sales orders, resolving queries, working closely with the Despatch Department to ensure goods are despatched accurately, providing quotations, full record keeping duties plus more.

The ideal candidate will be confident, with an excellent telephone manner and interactive skills. A real team person is needed to join this existing happy and close knit team with superb Management support from day one.

To be shortlisted for this role, the successful candidate must have:-
-Good Administration skills
- Excellent Customer Service
- MS Word & Excel Skills
- Stable work history

The working hours vary, Monday to Friday with two shift patterns one week 8am - 4.30pm and 8.30am - 5pm finishing half hour early on Fridays (37 hours per week)

The basic salary is £18,000 - £20,000 + Attendance Bonus + Christmas Bonus + Free Parking + Pension

Please Apply ASAP


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