Job Title - Customer Service Administrators
Job Type - Temporary to Permanent
Location - Barton-upon-Humber
Start date - November start
Salary - £20,000 per annum (£9.62 per hour - with an overtime rate available of £14.43 per hour!!)
Do you have great administration or customer service experience? Are you a great communicator with a good understanding of IT? If so, my prestigious client is looking for a professional Customer Service Administrators to join their hugely successful team.
Who you will be working for
You could be working for one of the fastest growing retailers in the UK. Our client is the number 1 retailer in their specialised sector. They are looking for experienced customer service adviser or Administrators, to join them in their new start of the art offices.
This is a great opportunity for anyone who is looking to get out of the standard, mundane 9-5 call centre, and wants to work in a fresh, fast paced environment where your efforts are recognised and rewarded. You don't have to sell; you just need to provide great service.
What you will be responsible for
- Administration tasks for the customer care team and installation department
- Processing a free issue form to our customer system
- Emailing customer regarding the free issue form
- Emailing the customers in regard to the pre-installation process
- Arranging the installation of the Customers Kitchens
- Handling any Customer queries or complaints
- Managing all basic administration duties
- Delivering a high service at all times
What our client is looking for in you
A proven track record of customer service or administration is essential. You will need to have great customer service experience, along with strong communication skills, both written and verbal. Good IT skills and the ability to work independently, but also be a
What's in it for you
The working week will be Monday to Friday, 09:00 to 17:30 which means no weekends and no strange shift patterns. However, they do offer overtime with an exceptional over time rate of £14.43 per hour! Being No.1 in the industry, they want you to be the best as well, so they provide comprehensive on site training in their purpose-built Training Academy.
They really like to look after their employees which is why they have dress down Fridays every Friday, a catering team who bring hot drinks to your desk throughout the day. Plus, there is a free on-site gym for all employees, and 2 fantastic restaurants to eat and socialise on your breaks.
This role is active now! Please submit your CV now.