Job Description

We are recruiting for outstanding customer service advisers for the Post Office based in Chesterfield centre. This is a rolling contract with a view to extend.

This is a full time contract (35 hours) and ideal candidates will be working flexibly. The pay rate starts from £7.83 and rises to £10.84 after 12 weeks. Friendly team, subsidised canteen and gym on site included!

Duties include:

- Delivering excellent customer service over the phone and through various correspondence

- Decision making

- Following process driven work

- Following administrative procedures

Typical Qualifications and experience:

- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)

- NVQ Business Administration Level 2 (or suitable clerical experience)

- A good knowledge of and experience in using Microsoft Office

- Good communication skills, both oral and written

- Previous call centre/ customer service experience desirable

Call 01302 342378 for more information or apply directly!