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Customer Service Advisor

Job Description

I am looking for Collection Advisors to join a Credit Control Team based in Wrexham.

You will be working for a leading company within the industrial sector, in a friendly, upbeat and motivated team!

Based in our Wrexham Head Office and reporting to the Collections Manager, you will be responsible for the collection and debt reduction of assigned invoices as well as supporting and educating customers on timescales for payments, payment patterns to reduce debt, investigating and resolving issues our customers may face.

Working within a fast-paced environment dealing with Inbound and Outbound calls the successful candidate will need to demonstrate attention to detail, an ability to work under pressure and a desire to support and assist the customer.

The successful candidate will possess strong communication, problem solving and negotiation skills. Ideally the successful candidate will have recent experience of working within a collection`s or debt management environment however full training, guidance and support will be provided.

Full-time, Permanent
£23,000 - 8-hour shift - 08.30am - 5pm - Monday to Friday
Benefits: Company pension, Cycle to work scheme, Free parking

Ideally if you have any accounting OR credit control experience this would be beneficial however, if you have previous experience within customer service and are thick skinned so you can deal with difficult customers at times then please apply. My client will invest all the training necessary to get you up to speed.

Please call Emma on 07483919913 OR email

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