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Customer Service Advisor

  • Location:

    Huntingdon

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Alison De Falco

  • Contact email:

    [email protected]

  • Job ref:

    HT4581_1720452344

  • Published:

    12 days ago

  • Expiry date:

    7/08/2024

  • Startdate:

    ASAP

Job Description

Are you ready for a new and rewarding opportunity? Brook Street is thrilled to represent a fantastic client in Huntingdon, and we are looking for a Customer Service Advisor to join their enthusiastic call centre team on a temporary to permanent basis



Why Join Us?

  • Be Part of a Dynamic Team: Work in a vibrant environment where your people skills and positive attitude will be valued.
  • Deliver Outstanding Service: Ensure the highest standards of customer service and make a difference in every customer interaction.
  • Grow and Develop: Benefit from comprehensive training and the opportunity to develop your skills.


Key Responsibilities:

  • Customer Interaction: Answer customer enquiries, provide information, and resolve queries.
  • Sales and Orders: Assist customers with product information, take orders, and process payments.
  • Email Correspondence: Respond to email enquiries promptly and efficiently.
  • Team Collaboration: Work closely with the sales team and other departments to ensure smooth operations.
  • Complaint Handling: Process complaints and exchanges/returns professionally.
  • Account Management: Open new accounts, chase outstanding payments, and maintain accurate customer records.
  • Enhance Customer Experience: Ensure every customer's experience is positive and memorable.


Working Hours:

  • Monday to Friday: Full-time, 8:30 AM - 5:00 PM


Competitive Pay:

  • £12.82 per hour

If this exciting role interests you, please contact Alison at Brook Street on 07483 956085.

Apply today and take the first step towards an enriching career with us!

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