Job Description

Are you available immediately? Looking for a great customer service role?

Want to work somewhere with an industry leading training programme?

We are currently recruiting for a number of customer service advisors on a temp to perm basis for a financial organisation in Leeds city centre.

Working 35 hours a week, with various shift patterns available between 8am and 9pm, Monday to Saturday.

A day in the life of customer service advisor will entail…

• Acting a first point of contact to customers in busy call centres
• Supporting customers with their queries
• Providing excellent customer service
• Providing solutions to complex queries
• Investigating and highlighting suspicious activity
• Working to SLAs and KPIs

Our clients pride themselves on the quality of service received by customers. So we're looking for…

• Excellent customer service skills
• Ideally exposure in a customer service/contact centre environment
• Brilliant telephone manner
• Attention to detail
• You will also need to be able to pass a credit and DBS check.

In return our client offers an hourly rate of £9.34 p/h (£17,000 p/a)

12-week training programme
Temp to Perm opportunity
Friendly and vibrant environment
City centre location

We have immediate interviews available so don't hesitate to apply! For further information please contact Kathryn.
Looking forward to receiving your application!