Job Title: Customer Service Advisor
Pay rate: £9.02 PH
Assignment: Temp to Perm
Hours: 37 hours per week covering;
Shifts: 8-4, 9-5, 10-6 rotational, 1 week of 12-8 shift, and 1 x Saturday shift 1 in every 4 - 7 weeks with a rest day in the week.
We are currently recruiting enthusiastic Customer Service Advisors to work as part of an exciting project within a large national company established in Worcester. You will be working for a household name with real national presence - you have definitely heard of this company!
This is a diverse role which will see you communicating with current customers. You will be responsible for handling incoming customer queries regarding their accounts so you'll need great listening skills. You will be managing each individual situation with care to find the best solution that meets both the customer and business needs. You will also work to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.
Desirable Skills & Experience
- Friendly and professional telephone manner
- Excellent Customer Service ethic
- Strong communicator to handle all types of calls
- Can use a computer - Microsoft Outlook, Excel and Word
- Good attention to detail and quick learner (SAP System)
- Data entry
You will be working in a modern office with great on site facilities such as free parking, large canteen area and gym.
We are looking for candidates with great communication skills, and a problem solving attitude. If you are resilient and confident then we would love to hear from you!
To apply, please contact Nicola on 01905731591 or email your CV !