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Customer Service Advisor

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £17500 per annum

  • Contact:

    Anastasija

  • Contact email:

    anastasija.zakijeva@brookstreet.co.uk

  • Job ref:

    HUL/10414_1562852179

  • Published:

    2 months ago

  • Expiry date:

    10/08/2019

  • Startdate:

    ASAP

Job Description

Job title: Customer Service Advisor
Location: Hull
Salary: £17,500 per annum
Start date: ASAP


As a Customer Service Advisor, you will be working with customers to understand their needs and reviewing applications to ensure that the right outcomes are sought for the customer, whilst continuing to deliver a best in class customer experience (in line with the Company Vision, Mission and Core Values).


We are looking for strong confident communicators on the telephone able to talk to our customers.


You will need to be immediately available and able to attend an interview.


Key attributions:
" A highly motivated, energetic and dedicated professional
" Excellent written and verbal communication
" Ability to work under pressure
" Able to demonstrate exceptional multitasking skills
" Excellent organisation skills
" Previous administration experience
" Strong team player


Key responsibilities:
" Answering telephone enquiries/inbound calls
" Dealing with complaints
" Re-scheduling of follow-on orders
" Updating the system with relevant notes
" Monitoring active dashboard and interactive planner at all times


Customer service: 1 year minimum
Telephone role: 1 yea minimum


If this is of interest to you, please apply now. Alternatively, email your up to date CV

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