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Customer Service Advisor

  • Location:

    Croydon, Surrey

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £21787 per annum + 1k Annual Bonus

  • Contact:

    Jade

  • Contact email:

    jade.shackleton@brookstreet.co.uk

  • Job ref:

    LSBC/S_1565188556

  • Published:

    about 1 month ago

  • Expiry date:

    6/09/2019

  • Startdate:

    05/09/19

Job Description

Excellent opportunity to join a global company with long term career opportunities, fantastic salary and great benefits! We are looking for bright, enthusiastic candidates looking to further their career in customer service within a corporate environment. This role would suit recent graduates or candidates with previous customer service experience, whether in a call centre or retail environment.
Basic - £21,787 - on a 35-hour week! + £1k performance bonus yearly + night allowances etc - OTE year 1 - £24k approx + overtime if available
Benefits? - Loads!! £10.00 taxi allowance if work until 11pm, £15.00 taxi allowance if work until 12pm, £55per night when work a night shift (4 x 4 per year)
This corporate company with modern, easily accessible offices in Croydon, offering excellent transport links, is key to supporting the 24/7 - 365 days a year shift pattern required to maintain the optimum service for our client`s customers.
This is an excellent opportunity to secure a role which offers longevity and real career prospects for the right individuals. In return we ask for an excellent telephone manner, accurate keyboard skills, PC literacy, a good standard of general education, good geographical knowledge and proven experience in a pressurised, quality driven customer environment.
Your shifts will be based on a 6-week rota and will include evenings, weekends and bank holidays, with one full weekend in every 6 not scheduled for work, plus one Saturday and one Sunday and based on a 35-hour week.
You will additionally be required to work 4 straight overnight shifts approximately 4/5 times per annum which will offer an additional pay increment on top of your salary.
A generous taxi allowance is payable when working after 11pm in the evening together with additional pay/time off in lieu for bank holidays.
This well-respected organisation truly knows how to look after their staff and together with industry leading training, taxi fares, pay increments and additional pay as outlined above they also offer;
20 days holiday plus BH
Free Motor Breakdown assistance after 6 months service
3 Paid additional days off for Charitable works per annum after 6 months service
Private Medical Cover after 1 years' service.

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