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Customer Service Advisor

  • Location:

    Cardiff, Wales

  • Sector:

    Contact Centre, Customer Service, Public Sector

  • Job type:

    Temporary

  • Salary:

    £8.77 - £8.95 per hour

  • Contact:

    Brook Street

  • Contact email:

    cardiff.web@brookstreet.co.uk

  • Job ref:

    HI1842_1571218736

  • Published:

    27 days ago

  • Expiry date:

    10/11/2019

  • Startdate:

    21/10/2019

Job Description

We have ongoing temporary positions for Customer Service Advisor in the Cardiff area on a full-time basis (37.00 hours per week) working shifts from Monday to Friday. In addition, you will receive a paid lunchbreak meaning your hours paid each week will be 39.5!

In this role, you will be helping to resolve customer queries and complaints via inbound phone calls, written correspondence and webchat.

To be considered for this role, applicants must have:
" Excellent Communication Skills - both written and verbal
" Knowledge of basic software packages (word, excel, outlook)
" A can-do attitude and a real passion for support people

The start date for these roles is the 21st October and 28th October, which is non-negotiable.

The successful candidate will be working in a secure environment which requires a high level of background and clearance checks. This will include Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education and any gaps) (3 years), Address checks (3 years) and may involve us obtaining character references and/or other evidence to cover periods of unemployment.

Benefits of this role include:
" Weekly pay
" Paid breaks
" An excellent city centre location


For further details please apply via the Apply Now link below and should your CV match the requirements of our client we will be in touch with further details. We do endeavour to contact all applicants, both successful and unsuccessful within 10 working days of your application.

Please be advised that we meet all suitable candidates and you will need to register with us through our website. If you are successful, you will be invited in to our office in Cardiff to complete the required checks.

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