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Customer Service Advisor

Job Description

Do you have transferrable customer service skills?

Are you looking for a new opportunity or looking to break into the customer service environment?

We may have the perfect role for you!

Our client who are a book distribution company based locally are expanding so are looking for a people orientated individual to join their Customer Services department on a temporary to permanent basis. The salary per annum is between £19,000 and £20,500. The successful candidate should have strong communication skills and be able to work as part of a team along with being able to use their own initiative. Good keyboard skills with attention to detail and a professional telephone manner are essential. Knowledge of Microsoft packages and our in-house system full training will be provided.

Your daily duties will include;
-Driving the customer journey by responding to customer enquiries via email, telephone.
-To process orders & credits via their Vista software program.
-To deal with any customer queries and resolve any issues through communication with all departments within the company.
-Coordinating with management to ensure the smooth running of operations and ensuring the highest standards of service are maintained.
-Coordinating with the rest of the business to provide positive customers outcomes.

For further information on this great opportunity please call Lewis Griffiths on 01235 706100 or apply via this advert with an up-to-date copy of your CV and we will get back to you.

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