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Customer Service Advisor

Job Description

Brook Street are currently recruiting for a Customer Service Advisor role based in Stansted Abbots.


Within this role you will be providing accurate and efficient product and service support to clients and customers.


Are you confident over the phone? Happy to help with customers and gain huge customer satisfaction?


Responsibilities include: -

'' Daily management of customers` accounts via incoming/outgoing calls and email enquiries
'' Identify Upsell/ Cross Selling opportunities
'' Retain client accounts
'' Build sustainable relationships and trust with our customers through open and interactive communication and delivering positives
'' Go the extra mile to achieve increased customer satisfaction
'' Provide accurate, valid and complete information by using the right methods/tools

Benefits:


'' Hours of Work - 9am-5pm Mon-Fri or 9:30am-5:30pm Mon-Fri
'' Holiday entitlement - 24 days per year excluding bank holidays
'' Company Pension
'' Private Health Care

If this is something of interest or you want some more information, then please don`t hesitate to contact Chanel at Brook Street on: 01245 493533 or email:

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