Brook Street are seeking Customer Service Advisors for our client located in Derry City Centre. You will be working Monday to Friday, 0900-1700 hours (NO WEEKENDS). You will be working for a company who are a household name with a track record of investing and developing their employees.
The successful candidate will be rewarded with a basic pay rate of £8.01 if you are under 24 and £8.53 for 25+ You will be entitled to 30 days Annual leave.
We are seeking candidates who have an excellent customer service background, you must be able to provide detailed examples at Interview if shortlisted.
The duties and responsibilities include:
" Transferring calls to other departments
" Handling inbound calls from customers dealing with various queries
" Resolving issues for customers in a professional manner
" Provide advice within remit of the contract
" Provide excellent customer service on each call
" Meeting call targets and customer service targets
Prior experience working in a contact centre would be advantageous.
To apply for this role, please submit your CV via the "Apply" link. Successful applicants must be willing to apply for an Access NI.