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Customer Service Advisor

  • Location:

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9.49 per hour

  • Contact:

    Brooke

  • Contact email:

    NewcastleCL1.Branch@brookstreet.co.uk

  • Job ref:

    HJ5959_1580388112

  • Published:

    8 months ago

  • Duration:

    6 months

  • Expiry date:

    29/02/2020

  • Startdate:

    10/02/20

Job Description

Brook Street have an exciting opportunity to work as a Customer Service Advisor for a well established public sector organisation, working with a high profile training board. This is a bustling contact centre with fantastic public transport links. If successful, your responsibilities will include:

-Receiving various calls from customers regarding training
-Receiving calls from training centres with various queries
-Receiving calls from customers who want to book on training programmes
-General customer service
-Elements of administration work involved for after call work
-All inbound calls, no outbound calls or sales calls

The successful candidate will demonstrate;
-Excellent customer service skills
-Confident communicator
-Committed and enthusiastic

The role is based in Benton and is a full time temporary position initially for 6 months with the view to become a permanent position. The role is Monday to Friday, ideal office hours. if you feel you have the skills and knowledge to fulfil this role, please don't hesitate to submit your application.

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