Job Description

Job title: Customer service advisor
Hours: 12:00 to 20:00, 37.5 hours per week
Location: Worcester
Hourly rate: £9.02 per hour, longer temp temporary contract

Looking to recruit multiple Customer service Advisors for a well-known call centre, located near junction 6.

Shift pattern:
Monday to Friday: 12-8 and 1 Saturday shift every 5-7 weeks with a rest day in the week.

You will be working in a friendly diverse large office to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.

Customer service advisor responsibilities:
- Handling incoming customer queries regarding their accounts
- Managing each individual situation with care to find the best solution that meets both the customer and business needs
- Data entry


Customer service advisor desired Skills and Experience:
- Customer service
- Attention to detail
- Good listening skills
- Professional telephone manner
- Knowledge of MS packages


For more information on the Customer service advisor please contact Sarah on 01905 731591 or