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Customer Service Advisor

  • Location:

    Chesterfield, Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £8.36 per hour

  • Contact:

    Abigail

  • Contact email:

    abigail.brown@brookstreet.co.uk

  • Job ref:

    HI7688_1582109326

  • Published:

    8 months ago

  • Duration:

    3 months

  • Expiry date:

    20/03/2020

  • Startdate:

    ASAP

Job Description

Are you looking for a new opportunity to work in a fast-paced environment, where every day presents a new and exciting challenge to develop your skills? Then get ready to apply to our job advert!

Brook Street have an opportunity to join a customer service advisor team where you will support and answer queries from all over the UK. The ideal candidate would be able to think quickly and react to situations in a calm and effortless manner, someone who can manage their own workload and resolve issues quickly and efficiently. If you can confidently use a computer and Microsoft packages, then you would be well suited to this role. We will also be looking for someone with experience of being on the phone and in a customer service role as you will be dealing with queries via telephone and email.

Skills and Knowledge:

  • Good all-round IT skills, able to use the MS Office IT packages and familiar with contact management applications.
  • Good telephone manner.
  • Good planning and organisation skills.
  • Ability to manage tasks efficiently and effectively.
  • Excellent verbal and written communication skills with the ability to influence and negotiate, whilst providing the highest levels of customer service.
  • General administration skills and knowledge.

Pay: £8.36

Hours: 35

Location: Chesterfield

Contract: 3 months with the view to extend

This is a temporary role and you will be required to complete a DBS check

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