Our client, who is based in Radcliffe, is an independent organisation who provide professional services to organisations throughout the UK.
Due to expansion, they now require Customer Service Advisors to join the team.
This is a floating role so therefore you MUST be flexible to do 4 on and 4 off varied working pattern; Working shifts are:
7am to 7pm
7pm to 7am
12pm to 12am
You will be taking calls from customers, placing any new orders, dealing with any issues that have arisen over the previous shift. You will manage the whole process from initial requirement to completion of the job, ensuring that customer standards have been adhered to at all times.
Previous experience within a busy customer service advisor position is essential along with good computer skills. You will use an in-house bespoke system which you will be trained on and you will also need good Excel skills. Accurate attention to detail is essential for this role along with excellent communication skills and the ability to handle queries in a professional manner.
Due to the nature of this business, the successful candidate will have to undergo and pass a background check and credit check
Salary ia £18,000 - £20,000 depending on experience
Free parking - excellent public transport routes
Please call Emma on 0161 228 6245 or email your CV