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Customer Service Advisor

  • Location:

    Edenbridge, Kent

  • Sector:

    Admin & Secretarial, Contact Centre, Customer Service

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum

  • Contact:

    Vicki

  • Contact email:

    vicki.bowman@brookstreet.co.uk

  • Job ref:

    TUN/43806_1592578107

  • Published:

    3 months ago

  • Expiry date:

    31/07/2020

  • Startdate:

    ASAP

Job Description

Role: Customer Service Advisor
Location: Rural Kent
Hours: Tues-Fri 9am-5pm
Salary: £18,000-£20,000 pro rata

My client is looking for a Customer Service Advisor to work 4 days a week in their customer service team.

Your duties will include:

- Taking orders and inputting them directly onto the in-house database
- Providing details to the customer regarding delivery dates and times
- Communicating special requirements to the delivery drivers
- Building relationships with regular long standing and new customers
- Making outgoing calls to customers to remind them to order and complete quality checks
- Speaking to delivery drivers, providing delivery advice and directions when required
- Preparing delivery notes for the picker/packers
- Ad hoc administration.

You must be confident working with computers, have a great telephone manner and be happy working in an office with the owners dogs present.

If this role is of interest then please apply via this advert today!

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