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Customer Service Advisor

  • Location:

    Preston, Lancashire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £9 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:

    17/05/21 18:01:40

Job Description

Customer Service Advisor - Temporary (will become permanent for the right candidate)

Monday - Thursday (8:30am - 17:00) & Friday 8:30 - 16:30

£9.00 per hour

The role will be to make outbound and take inbound calls from tenants who are booking their Electrical Safety Check. The ideal candidate will have the following:

* Excellent telephone and customer service skills. This is a telephone based role (not sales) that requires a driven individual who is quick and confident on the phone.
* Good IT skills - using google sheets, excel, our CRM system.
* Planning skills (they will be planning in work nationwide for our engineers and we require minimal travel between jobs)
* Works well under pressure.
* Able to work to targets - we expect a minimum amount of calls and appointments every day to be made.
* Must be within travel distance of Preston city centre office.

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