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Customer Service Advisor

  • Location:

    Preston, Lancashire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9 per hour

  • Contact:

    Emma

  • Contact email:

    emma.mccabe@brookstreet.co.uk

  • Job ref:

    HL8052_1626886572

  • Published:

    about 2 months ago

  • Expiry date:

    1/09/2021

  • Startdate:

    26/07/21 17:54:13

Job Description

Customer Service Advisor, required for temporary cover - (26th July to 30th July) & (9th August to 3rd September)


Monday - Thursday (8:30am - 17:00) & Friday 8:30 - 16:30

£9.00 per hour


The role will be to make outbound and take inbound calls from tenants who are booking their Electrical Safety Check. The ideal candidate will have the following:

- Excellent telephone and customer service skills. This is a telephone based role (not sales) that requires a driven individual who is quick and confident on the phone.
- Good IT skills - using google sheets, excel, our CRM system.
- Planning skills (they will be planning in work nationwide for our engineers and we require minimal travel between jobs)
- Works well under pressure.
- Able to work to targets - we expect a minimum amount of calls and appointments every day to be made.
- Must be within travel distance of Preston city centre office.


If you would like to apply, please email your CV

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