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Customer Service Advisor

  • Location:

    Kent, England

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £9.5 per hour + WORKING FROM HOME

  • Contact:

    Paula

  • Contact email:

    paula.chapman@brookstreet.co.uk

  • Job ref:

    TUN/MCS_1629193890

  • Published:

    2 months ago

  • Duration:

    4 MONTHS

  • Expiry date:

    28/09/2021

  • Startdate:

    ASAP

Job Description

Role - Customer Service
Start Date - Immediate start
Duration - 3 months temp then potential for permanent placement
Days - Monday to Friday (Working 1 weekend per month)
Hours - This company operate between 6am till 9pm. 8 hours per day
Shifts - 6am till 2pm, 8am till 4pm, 9am till 5pm, 11am till 8pm.
Location - Working from Home
Pay - £9.50 per hour

We are looking for Customer Service temps to support one of our valued clients. This is a dynamic, fun and buzzing company in which you will support in an area that matches your skill set.

Job Duties to include.......
- Managing queries via phone, social media, email and instant chat. You'll be the first point of contact for our customers so an attentive manner is a must.
- Reviewing and processing orders.
-Identifying any errors
-Dealing with customers via third party sellers, such as Amazon and
-Liaising with courier and logistic companies to ensure the successful delivery of orders.
- Advising customers on the right products for them.

What they are looking for.....
- Previous customer service experience would be great. But if you genuinely care and want to help and love talking to people, that's a great start!
- Be switched on and have confidence in your skills.
- Ability to build rapport with customers over the telephone, ensuring systems and procedures are adhered to.
- Tech savvy and able to pick up new programmes quickly.
- Be a team player that can adapt to a fast-paced and changing environment.
- Highly disciplined, self-motivated, and service delivery focused. Always willing to go that extra mile.
- The ability to communicate with people from across the globe
- Work flexible shifts. There are several shift options with staggered start times available. We are open 24/7 to support our customers to the max.

This is a temporary position, although there may be some opportunities for permanent roles in the future.

Shift Patterns available
MON - SUN
6am till 2pm
8am till 4pm
9am till 5pm
11am till 8pm

If you require any further information then please do not hesitate to contact Paula on

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