Job Description

Customer Service Advisor

We are seeking a confident Customer Service Advisor to join a small team (not a call centre environment!) on a permanent basis based in Cardiff. We are looking for someone with experience at providing excellent Customer Service support.

Responsibilities:

• Answering calls & emails efficiently
• Updating customers throughout their request
• Sending updates to other departments
• Keeping track of updates on internal systems
• Dealing with complaints in a professional manner

Benefits include:

• Competitive pay rate
• Free Parking
• Progression & training opportunities
• Great employee benefits

• Please contac Joseff Oliver in the Brook Street Cardiff office for further information.