Customer Service Advisor
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Location:
Belper
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Sector:
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Job type:
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Salary:
Up to £20508 per annum
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Contact:
coventry
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Contact email:
caitlin.gibson@brookstreet.co.uk
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Job ref:
COV/18005_1642507071
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Published:
over 2 years ago
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Expiry date:
1/03/2022
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Startdate:
17/01/22
Job Description
We are really excited to be representing a fantastic client who are offering exceptional benefits!
They have also just renovated their building offering a beautiful, modern workplace!
Do you want to work for a company that gives back to you?
Take a look whats in store here…..
Competitive Salary - £20,508 p/a(+individual and business performance bonus!)
Nice working hours - 8 - 6pm mon - Friday on a rota / 8-3pm on sat / 8-12noon on Sunday (weekends are 1 in 3 Saturdays and 1 in 5 Sundays and you never work sat and sun together!)
25 days holiday plus bank holidays
Private healthcare
Celebration days - celebrating you and your team!
Generous pension scheme
Exciting well-being programme
Free onsite parking
Subsided onsite canteen
Bike to work scheme
Covid secure working environment
Internal development plans
In return, what we ask from you is the following skills, attitudes and behaviours….
Ability to demonstrate world class customer service
Good knowledge of Microsoft packages (Word and Excel)
Be able to motivate yourself, when working alone or in a team
Have a flexible approach to learning new skills and supporting others in their development
Be a positive character with a can-do attitude
Happy to pick up the phone and make a customers day in an informative and positive manner
Sounds like you? Well let me tell you a little bit more about the job role itself…
Day to day you will be providing an effortless customer journey and experience to all customers through a variety of communication channels
You will work closely with customers to ensure they stay delighted with the company and the service they are receiving
You will provide seamless communication channels to our customers, whether via email or telephone comms
You will understand different customers needs, providing empathy and spotting potential enabling the best customer service
Think this sounds like an exciting new career for you then please contact me today to hear more! In the meantime send your CV for review
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