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Customer Service Advisor

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £19000 - £20000 per annum

  • Contact:

    Caitlin

  • Contact email:

    caitlin.gibson@brookstreet.co.uk

  • Job ref:

    COV/19104_1654863364

  • Published:

    almost 2 years ago

  • Expiry date:

    22/07/2022

  • Startdate:

    04/07/22

Job Description

New Entrance Coordinator
Salary £19,000 - £20,000
Mon-Fri 9:00am - 5:00pm

You will be the first point of contact for advisors joining a leading estate planning company.The role requires effective handling of all enquiries, outbound communications and administrative functions for new entrants, systems, and software teams.


DUTIES:
* You will be dealing with all enquiries, outbound communications and administrative
functions for the new entrants, systems and software teams.
* Scheduling and arranging courses and webinars on a monthly basis including attendance at training events.
* Providing technical support for monthly webinars and courses.
* Support the Directors PA including cover when on annual leave - diary management.
* Interacting with the Marketing Department to promote & sell company events and the
various Software we offer.

ABOUT YOU :
* Excellent communication skills both written and verbal
* Ability to multitask and good attention to detail
* Strong administration and organisational skills
* Computer literate (Excel, Word, and Outlook)

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