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Customer Service Advisor

  • Location:

    Bedworth, Warwickshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18850 - £20650 per annum + Bonus up to £2,100 pa

  • Contact:

    Leanda Higgins

  • Contact email:

    Leanda.Higgins@brookstreet.co.uk

  • Job ref:

    CSABED4_1541686780

  • Published:

    8 days ago

  • Expiry date:

    8/12/2018

Job Description

Customer Service Advisor

Bedworth

£18,850 starting salary rising to £20,650 after 6 months

Bonus earning potential up to £2,100 pa

Shift patterns will be variable and based on a 37.5 hour contract

Great job opportunities for Customer Service Advisors at the UK's leading specialist warranty provider at their contact centre in Bedworth. Join the team, and you'll be part of a rapidly growing company that has a proud history of taking the worry out of appliance breakdowns for almost 9 million UK customers.

As a Customer Service Advisor, you'll be the final point of contact for customers whose domestic appliances have been written-off. After speaking with them over the phone, you'll replace their broken down appliance, before offering them a new warranty plan that best suits the needs of their replacement appliance. Most importantly, you'll give the customer real peace of mind by making the entire process quick and hassle-free.

With a customer service background, you'll thrive on beating targets and love to be challenged; but you'll always put the customer first too. You'll understand the customer's perspective and will have a natural ability to build a strong rapport. Excellent communication and negotiation skills are a must, and a results-orientated mindset will be key too.

This is an ambitious company that has big plans for the future. So they're really focused on helping their people to be their very best - giving you all the training and support you need to make your career here a successful one, whatever your plans are. You'll be working alongside 15 other Customer Service Advisors, making it a vibrant workplace in a fantastic market town location. What's more, you'll also receive a range of benefits that you can enjoy outside of work, such as discounted TV, broadband and warranty products; discounts at local shops, gyms and restaurants; and more.

Interviews are available immediately, to start in January. Interested? Then apply here today.

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