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Customer Service Advisor

  • Location:

    Newport, Wales

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    Up to £22158 per annum

  • Contact:

    Cerys

  • Contact email:

    [email protected]

  • Job ref:

    CAR/808903_1658404995

  • Published:

    19 days ago

  • Duration:

    6 months

  • Expiry date:

    1/09/2022

  • Startdate:

    01/08/22

Job Description

We've got an exciting opportunity to join one of the largest utility support companies as a Customer Service Advisor. This is a 6 month fixed term contract with a high likelihood of going permanent for the right person.

Why work here?

* Hybrid working (2 days in the office, 3 days at home)

* 25 days minimum annual leave plus bank holidays

* Free on site parking

* No weekends

* Flexible benefits

* Investors in people accredited company

What will you be doing?

* Provide a high level of customer service

* Answering calls, emails and social media enquiries

* Logging complains and enquiries

* Keeping customer files updated

* Ensure compliance to regulations

* Create written reports

Who are they looking for?

* Excellent customer service

* Great phone manner

* Confident in dealing with customers

* Excellent communication and organisational skills

* Able to use Microsoft packages

Working Hours:

12-8pm however once employed you can request other shifts if available.

Apply now!

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