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Customer Service Advisor

  • Location:

    Preston

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18722 - £19500 per annum

  • Contact:

    Melissa

  • Contact email:

    melissa.walmsley@brookstreet.co.uk

  • Job ref:

    PRE/210307_1659961334

  • Published:

    over 1 year ago

  • Expiry date:

    9/08/2022

  • Startdate:

    22/08/22

Job Description

Brook Street is proud to be representing a client who has the largest stock-list of UV lamps in the UK and liaises with well-established businesses nationwide! If you're looking for a Customer Serviced based role in a fantastic team environment this is an opportunity you do not want to miss out on.

Location: Preston PR2

Salary: £18,722 pa (reviewed annually)

Hours: Monday-Friday, 9am-17:15pm

The role:
" Answering telephone enquiries
" Processing and sorting client orders
" Accurately maintain CRM system and client information
" Assisting customers with quotations and helpful advice and guidance.
" Liaising with internal and external partners to ensure the smooth creation and delivery of client orders
" Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.

The suitable candidate will need:
" Excellent telephone manner
" IT skills: the ability to utilise the in-house computer systems
" Able to demonstrate active listening and empathy
" Experience in collaborating within a team
" Adapt well to change and the ability to use your initiative to resolve issues
" Confident personality with a can-do attitude

BENEFITS:
" 20 days annual leave PLUS all bank holidays
" Company pension scheme
" FREE parking
" Canteen facilities
" Commission structure in place

To discuss this role in further details please contact me directly on 07483 160530 or apply to this advert.

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