Job Description

ROLE: Customer Service Advisor

LOCATION: Bristol City Centre

HOURS: 37.5 hours weekly, Monday - Friday

FLEXIBLE HYBRID WORKING AVAILABLE eg. 2 days WFH - 3 Days based in Bristol Office

Salary Package: £20,500 - £22,000 (inclusive of pension and other benefits) + 33 days Holiday Entitlement.

You will provide a first-class customer service experience to new and existing Private Client customers, this will include administration and telephone activities. This is a chance to broaden your banking experience and to take of advantage of great training and development opportunities, as you provide support to our customers on a range of investment products.

The main features of the Customer Service Advisor, in Bristol:

* Providing a high level of service and developing productive and trusting relationships with our customers.
* Maintaining and developing your knowledge and awareness of the products and services we offer.
* Carrying out system and process administration to make sure that all customer records are up to date.
* Speaking to customers by phone and resolving queries on a range of specialist banking investment products.

The skills you'll need for Customer Service Advisor, in Bristol:

* Focusing on your customer first and foremost
* Enthusiasm to learn and develop your expertise in this area
* Great communication skills, including the ability to adapt to different kinds of customer
* Excellent planning and organisational skills, and computer literacy
* Self-motivated approach, and the ability to work productively as part of a team

If you are interested in the Customer Service Advisor role, based in Bristol. Please submit your application, with contact details. For further information please do not hesitate to contact us at