Customer Service Advisor
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Location:
Newport
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Sector:
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Job type:
-
Salary:
Up to £22158 per annum
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Contact:
Cerys
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Contact email:
cardiff.web@brookstreet.co.uk
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Job ref:
CAR/808903_1660570935
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Published:
over 1 year ago
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Duration:
6 months
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Expiry date:
26/09/2022
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Startdate:
01/08/22
Job Description
We've got an exciting opportunity to join one of the largest utility support companies as a Customer Service Advisor. This is a 6 month fixed term contract with a high likelihood of going permanent for the right person.
Why work here?
* Hybrid working (2 days in the office, 3 days at home)
* 25 days minimum annual leave plus bank holidays
* Free on site parking
* No weekends
* Flexible benefits
* Investors in people accredited company
What will you be doing?
* Provide a high level of customer service
* Answering calls, emails and social media enquiries
* Logging complains and enquiries
* Keeping customer files updated
* Ensure compliance to regulations
* Create written reports
Who are they looking for?
* Excellent customer service
* Great phone manner
* Confident in dealing with customers
* Excellent communication and organisational skills
* Able to use Microsoft packages
Working Hours:
12-8pm however once employed you can request other shifts if available.
Apply now!
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