Job description
Customer Services Representative (6-Month FTC)
📍 Brighton
💰 £26,227 pro rata
⏰ Full-time
Monday to Friday 9am - 5.30pm - No weekends
Start date 29th June
Full training provided
Are you a great listener with a passion for helping people?
We're looking for a Customer Services Representative to join a busy customer support team. You'll handle inbound calls, resolve customer queries, service accounts, and deliver positive outcomes on every interaction.
Key Responsibilities
- Handle inbound customer enquiries
- Resolve queries and provide account support
- Take ownership of issues through to resolution
- Identify opportunities to improve processes
- Work closely with colleagues across the team
About You
- Customer-focused with strong problem-solving skills
- Excellent communication and attention to detail
- Able to work independently and as part of a team
- Confident using Microsoft Office and Outlook
- Previous customer service experience preferred
If you enjoy helping customers and making a difference every day, we'd love to hear from you.
Apply today for an immediate interview
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
