Customer Service Advisor - Call Centre
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Location:
Telford
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Sector:
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Job type:
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Salary:
Up to £9.5 per hour
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Contact:
Sara
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Contact email:
sara.birch@brookstreet.co.uk
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Job ref:
CCA_1631117853
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Published:
over 2 years ago
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Duration:
ongoing
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Expiry date:
20/10/2021
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Startdate:
ASAP
Job Description
Are you confident and able to talk to anyone? Do you want a job where you get to think on your feet? Are you passionate about giving 5 star customer service?
We are currently recruiting for an enthusiastic Customer Service Advisor to work as part of an exciting project within the Telford Area.
Customer Service Advisor is a diverse role which will see you communicating with current customers. You will be responsible for handling incoming customer queries regarding their accounts so you`ll need great listening skills. You will be managing each individual situation with care to find the best solution that meets both the customer and business needs. You will also work to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.
Location: Telford
Rate of Pay: £9.00 an hour
Hours: Monday - Sunday between 8am - 8pm.
Desirable Skills & Experience
- Friendly and professional telephone manner
- Excellent Customer Service ethic
- Strong communicator to handle all types of calls
- Can use a computer - Microsoft Outlook, Excel and Word
- Good attention to detail and quick learner
- Data entry
We are looking for candidates with great communication skills, and a problem solving attitude. If you are resilient and confident then we would love to hear from you!
If you would be interested in applying for the role of Customer Service Advisor please apply online or call Grace or Sara on 0121 643 6954 for more information.
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