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Customer Service Advisor (Call Centre) - Fixed Term

  • Location:

    Peterborough

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Peterborough Branch

  • Contact email:

    [email protected]

  • Job ref:

    HS0950_1718123477

  • Published:

    about 1 month ago

  • Expiry date:

    11/07/2024

  • Startdate:

    ASAP

Job Description

Brook Street have the pleasure of working exclusively with a dynamic and rapidly growing Life Insurance provider with a commitment to helping individuals and families secure their financial future.

We are seeking friendly, experienced Customer Service individuals to join there service department and play a crucial part in providing efficient, excellent service and making a positive impact on people's lives.

Hours: 3 week rotation, 1 in 3 Saturdays with a day off in the week. NO SUNDAYS OR BANK HOLIDAYS!

- 1 week early (8am - 4pm / 9am - 5pm)

- 1 week flexi (10am - 6pm)

- 1 week lates (10am - 6pm / 12pm to 8pm)

Salary: - £24,000+

Location: Orton Southgate - PE2

Start date: ASAP, Fixed Term Contract for 6 Months

Benefits:

  • Access to one of the best benefits hubs, with discounts available
  • IT Equipment provided
  • Hybrid working offered. 3 days in the office. 2 days WFH.
  • Flexibility on WFH days
  • New stylish office
  • 25 days holiday + bank holidays
  • On-site Gym
  • Canteen with subsidies meals and drinks
  • Team nights out
  • Career progression opportunities

Skills & Experience Required:

  • Previous experience within a call centre or customer service capacity
  • Strong IT and Admin skills
  • Attention to detail
  • Active Listening
  • Understanding of FCA Regulations and requirements if preferred but not essential
  • Excellent telephone manner and interpersonal skills
  • Confident when speaking to others and problem solving

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