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Customer Service Advisor - Hull & Surrounding Areas

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £21000 - £24000 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    6 days ago

  • Expiry date:


  • Startdate:


Job Description

Job Title: Customer Service Advisor

Location: Hull & Surrounding Areas

Salary: £21,000 - £24,000

Hours: Full-Time

Are you a great communicator looking for a customer facing role?
Are you tired of working weekends?
Are you looking to build a lasting career with an award-winning business?

If you answered YES then this role is for you!

Job Details

We are recruiting on behalf of our client searching for enthusiastic individuals with a passion for Customer Service.

As a Customer Service Advisor, you`ll join the busy customer service department and play the important role of giving every customer an excellent experience from start to finish.

Some of your key duties are:

  • Delivering excellent customer whilst handling internal and external customer queries via telephone, email, or any other source of communication
  • Meeting daily KPI targets and working as a team to achieve weekly targets
  • Proactively resolve customer issues, following up with other departments when needed
  • Dealing with complaints, on the telephone or over email
  • Building strong relationships with customers and colleagues
  • Accurately recording any data provided at all stages of the customer`s journey

Job Requirements

We are looking for anybody with a natural ability to communicate and problem solve. Whether you have direct experience, or transferable skills.

We want to hear from you if you have:

  • Previous customer service experience, either face-to-face or via telephone, ideally from the hospitality or retail industries
  • Strong verbal and written communication skills - as a confident communicator, you`ll be happy talking on the phone, holding a conversation, and engaging customers
  • Ability to listen attentively, draw out important information and capture data accurately
  • Eagerness to make an impact in this role and help shape the continued success of the company
  • A positive attitude and problem-solving skills to give the customer a great experience
  • Computer literacy and excellent keyboard skills

Why wait…APPLY NOW!

We will be in touch 24-48 hours of applying!


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