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Customer Service Advisor (Inbound) Fines Officer

  • Location:

    Cwmbran, Torfaen

  • Sector:

    Customer Service, Public Sector

  • Job type:

    Temporary

  • Salary:

    Up to £9.78 per hour + Free Parking, Close to Public Transport

  • Contact:

    Nichola

  • Contact email:

    nichola.davies@brookstreet.co.uk

  • Job ref:

    HM3347APR_1617281994

  • Published:

    about 1 month ago

  • Duration:

    Ongoing

  • Expiry date:

    7/04/2021

  • Startdate:

    End March & Beginning April

Job Description

ARE YOU LOOKING FOR FULL TIME CONTACT CENTRE WORK TO START IN APRIL?

Do you have Excellent Call Centre & Customer Service skills and looking for a long term temporary role?

I am currently recruiting for Customer Service Advisors to work in a busy government contact centre in Cwmbran

The Working Hours are:

Monday to Friday 9am to 5pm

Free Parking
Close to local bus routes

Rate of pay £9.78 per hour
26 Days Holiday + bank Holidays

Dealing with calls from members of the public, relating to Court Issued fines
Setting up payment plans or taking full payment
Dealing with all administration that is involved (Including court date letters etc)

You will need:
Previous Contact Centre Experience
Excellent attention to detail
Good IT Skills including Word and Excel
The ability to quickly lean new systems
Excellent customer service skills and be able to deal with all types of people and queries

THIS ROLE IS SUBJECT TO A DBS CHECK

Please APPLY NOW of interested or call the Brook Street Office on 01633 254751 for more information


PLEASE NOTE - DUE TO THE HIGH VOLUMES OF APPLICATIONS WE RECEIVE ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED

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