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Customer Service Advisor (Inbound)

  • Location:

    Coventry, West Midlands

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9.50 per hour

  • Contact:

    Kerry

  • Contact email:

    coventry.web@brookstreet.co.uk

  • Job ref:

    HG3983_1570021582

  • Published:

    12 days ago

  • Duration:

    Temp to Perm

  • Expiry date:

    1/11/2019

  • Startdate:

    14/10/19

Job Description

We are currently recruiting for a fantastic Customer Service temporary to permanent opportunity based on the outskirts of Coventry city centre.

Job Title: Customer Service Advisor (inbound)
Salary: £9.50 per hour (increasing when made permanent)
Hours: 40 Hours Per Week - Hours between 7:30am-9:00pm, 5 out of 7 days

"You will feel welcomes from day one, with full training and support given. We pride ourselves on providing outstanding customer service to all our customers, from supplying general information to building long standing customer relationships"

Daily tasks:
- Dealing with customers over the phone
- Updating and keeping track of databases
- Organising follow up conversations
- Fact finding
- Identifying and working to build rapport and relationships with customers

Candidate requirements
- Self-motivated
- Energetic and enthusiastic
- Excellent time management
- Stable work history
- Reliable and punctual
- Previous experience of working within a team
- Highly organised
- MINIMUM 12-24 MONTHS CUSTOMER SERVICE IS ESSENTIAL

After 12 weeks of working you will be made permanent with the organisation, meaning you will have a salary increase, as well as many employee benefits being available to yourself.

This role is available immediately with a telephone and face to face interview to be conducted before an offer being made to the successful candidate.

If interested in the vacancy, then APPLY NOW or call Kerry and Brook Street for more information on 02476 230546.

Please note, that if you have not received a call within 48 hours of making your application you have been unsuccessful for this vacancy.

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