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Customer Service Advisor - IT And Technology

  • Location:

    Worcester, Worcestershire

  • Sector:

    Contact Centre, Customer Service, IT

  • Job type:

    Permanent

  • Salary:

    Up to £18000 per annum + Training and additiona company benefits

  • Contact:

    Kieran

  • Contact email:

    worcester.web@brookstreet.co.uk

  • Job ref:

    WRS/8972_1549540141

  • Published:

    2 months ago

  • Expiry date:

    9/03/2019

  • Startdate:

    25/02/19

Job Description

A vibrant and modern IT company are looking for professional Customer Service Advisors to join their ever growing call centre customer service team.
This is a full time permanent position that can offer great career development and progression

The company are situated on the outskirts of Worcester and offer a supportive, friendly working environment. Being a highly recognised and award winning business, they pride themselves on their reputation and the exceptional level of service they provide. Due to expansion they now require an individual to develop relationships with clients, cross sell products and troubleshoot IT queries.

To be considered for the role you must be able to demonstrate an interest in technology, excellent contact centre/telephone experience and knowledge of working within a KPI/SLA managed role.

This is a superb opportunity for a talented individual and comes with a fantastic, in-depth training course to ensure you are fully supported and capable of providing the best customer care possible.

This position covers a shift pattern of 5 days over 7, including Friday, Saturday and Sunday. The weekly shifts are divided by the team with the working hours 6am - 7pm week days and 9am - 5pm weekend.

There is an opportunity for the successful candidate to start this position ASAP, so do not delay if this sounds like the opportunity for you.

You will be offered a starting salary of £18,000 plus additional company benefits. There is on-site parking and easy transportation routes to the office.

To be considered for this opportunity, apply now. Alternatively you can send your updated CV or call 01905 731591 for further information.

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