Job Description

Customer Service Advisor - Temporary Home Working
Permanent, Full time £20,280 per annum

Monday to Friday Rotational shift pattern 8am- 8pm and Saturday 8am-2pm (will not work every Saturday)
Sunderland based - Ideally commutable, great transport links.

There will be a plan to integrate back to our offices when it is safe to do so.

You will be provided with equipment, PC, mouse, Keybard and headset. You will need Internet connection.

Please only apply if you live within the North East, and are able to commute to Doxford Park, Sunderland when the office re-opens.

Benefits
Fixed shifts available
Recognition and Awards
Loyalty benefits and bonuses
Unrivalled People Development
A fantastic salary and benefits package, with a Real Living Wage salary
Enhanced Maternity and Paternity provisions
Paid sick leave
Up to 35 days holiday
A well-developed recognition program
An education bursary scheme
Loyalty awards for tenure

The opportunity to progress in your career and gain valuable experience

As a Customer Service Advisor, you are the first point of contact for our client`s Customers.

You will be required to efficiently complete customer requests and provide accurate information, always ensuring the highest level of customer care is provided.

Handle and manage customer complaints from start to resolution, ensuring the customer is at the forefront of all you do.

You will pro-actively cross sell other products and services to ensure our customers are provided the best services available.

Click apply below!