Job Description

Brook Street (UK) Ltd are working in partnership with Teleperformance to recruit inbound Customer Service Advisors for their Newry site.

As an employer-of-choice, Teleperformance provides an excellent working environment for staff and benefits including a pension, up to 30 days' holidays, ongoing coaching and development, company management programmes, a Sports & Social scheme, a refer-a-friend scheme, and discounted utility bills, discounted cinema tickets, holidays, flights, and hotels.

Brook Street aim to help candidates achieve the first step in their Teleperformance career and, following 12 successful weeks of working through Brook Street in a temporary Customer Service Advisor assignment, the new entrants will have the opportunity to secure a permanent contract with Teleperformance.

The Customer Service Advisors will take inbound calls and provide excellent customer service to customers. Full training will be given in a classroom-based environment. The Customer Service Advisors will work 40 hours per week. The hours of work are between 0800 and 2200 between Monday and Sunday, and the rate of pay is £8.72 (over 25s), £8.20 (over 21s), and £7.70 (those aged 18-20).

To apply for these roles, please email your CV to Donna Kelso at Brook Street (UK) Ltd by clicking on the 'Apply' link.