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Customer Service Advisors

  • Location:

    Worcester, Worcestershire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £10.52 per hour

  • Contact:

    Brook Street Birmingham Office

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Description

Job Title: Customer Service Advisor *** Hybrid working option **

Pay rate: £10.52 an hour

Assignment: Long term temporary role (Potential of being made Permanent)

Shifts: 7am-4pm, 8am-5pm, 8:30am-5:30pm, 9am-6pm and 11am-8pm (40 hours a week)

Shifts are based on a rotating shift pattern including 2 in 5 Saturdays and 1 in 5 Sundays

Are you confident and able to talk to anyone? Do you want a job where you get to think on your feet? Are you passionate about giving 5 star customer service?

We are currently recruiting for an enthusiastic Customer Service Advisor to work as part of an exciting project within a large national company established in Worcester. You will be working for a household name with real national presence - you have definitely heard of this company!

The Role

Customer Service Advisor is a diverse role which will see you communicating with current customers. You will be responsible for handling incoming customer queries regarding their accounts so you`ll need great listening skills. You will be managing each individual situation with care to find the best solution that meets both the customer and business needs. You will also work to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.

Desirable Skills & Experience

  • Friendly and professional telephone manner
  • Excellent Customer Service ethic
  • Strong communicator to handle all types of calls
  • Can use a computer - Microsoft Outlook, Excel and Word
  • Good attention to detail and quick learner
  • Data entry

We are looking for candidates with great communication skills, and a problem solving attitude. If you are resilient and confident then we would love to hear from you!

If you would be interested in applying for the role of Customer Service Advisor please apply online or call Grace or Sara on 0121 643 6954 for more information.


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