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Customer Service Advisors

  • Location:

    Worcestershire, England

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £10.52 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    25 days ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Description

Job Title: Customer Service Advisor - Remote Working

Pay rate: £10.52 Bonus payable after 12 weeks.

Assignment: Temporary

Shifts: 7am-4pm, 8am-5pm, 8:30am-5:30pm, 9am-6pm and 11am-8pm (40 hours a week)

Shifts are based on a rotating shift pattern including 2 in 5 Saturdays and 1 in 5 Sundays

Are you confident and able to talk to anyone? Do you want a job where you get to think on your feet? Are you passionate about giving 5 star customer service?

We are currently recruiting for an enthusiastic Customer Service Advisor to work as part of an exciting project within a large national company established in Worcester. You will be working for a household name with real national presence - you have definitely heard of this company!

Customer Service Advisor is a diverse role which will see you communicating with current customers. You will be responsible for handling incoming customer queries regarding their accounts so you`ll need great listening skills. You will be managing each individual situation with care to find the best solution that meets both the customer and business needs. You will also work to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.

Desirable Skills & Experience

Friendly and professional telephone manner

Excellent Customer Service ethic

Strong communicator to handle all types of calls

Can use a computer - Microsoft Outlook, Excel and Word

Good attention to detail and quick learner

Data entry

You will be working from home initially in line with government guidelines

We are looking for candidates with great communication skills, and a problem solving attitude. If you are resilient and confident then we would love to hear from you!

If you would be interested in applying for the role of Customer Service Advisor please apply online


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